If you need to return your online purchase for whatever reason, we will be happy to issue a full refund. We will provide you with a pre-paid return label and return shipping is completely FREE! The only things we ask are that the return is made within 30 days from the date of purchase, the item(s) are unused, include all tags and are packed nicely in the box. Please note due to health concerns, items that have been opened and/or tried on are not eligible for refund. So shop with confidence knowing that we stand behind our product and our customers’ satisfaction.. We know your time is valuable, so we have made it super quick and easy for you to process a return through the My Account section of our website.
IF YOU HAVE AN 2(X)IST ACCOUNT
Once you find your order, you can select the item you want to return, submit your return and either print your pre-paid shipping label immediately or we will email one to you. The only thing left to do is drop the package off in the mail box or at a convenient FedEx location and you’re done!
Once your return is received and inspected please allow no more than five business days for your refund to be processed and credited to your original method of payment. We will do everything we can to ensure you receive your refund as fast as possible, but please bear in mind that depending on your credit card company, there may be an additional amount of time before the already approved credit is reflected in your account. If you wish to exchange an item for any reason, the quickest and simplest way to do this is to place a new order for the item you want and return the other item for a refund. If you have any questions or would like further assistance, please feel free to contact our customer service team:
*PLEASE NOTE WE DO NOT ACCEPT RETURNS ON INTERNATIONAL ORDERS